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FREQUENTLY ASKED QUESTIONS

What are the benefits of creating a MyBucciato account?

Creating a Bucciato account will enable you to:
– Save and manage your personal information
– Create and share your personal wishlist and bookmarks
– Track your online orders
– Receive our latest product and event updates
– Have updates on Repairs in-store when you register them with the same account details
– Download invoice copies
By clicking on MyBucciato tab, you will be able to create your account and experience your personalized page on Bucciato.com.

How do I place an order on Bucciato.com?

Bucciato offers you the possibility to update and modify your account information. To do so, simply log in to your MyBucciato account, where you will be able to modify your details.
To delete your Bucciato account, please contact our Client Services teams.

How Do I Place An Order On Bucciato?

You would first need to navigate to the website of one of the countries in which we offer delivery. The delivery can only take place in the countries or regions shown in the navigation section at the top of the web page. Once you have chosen your products, add them to your cart by clicking on « Add to Shopping Bag ». Should the item be unavailable, you do not have the option to add the item to your shopping cart.
To finalise your order and proceed to the payment, click on your Shopping Bag and “Continue to Secure Checkout”/
The order process has 4 stages:
– Register by creating your own account or login, with your email address and password.
– Fill in the delivery information: receiver’s name and address and select your delivery method.
– Fill in the payment information.
– Review your order and submit it.

Are The Restrictions In Terms Of Delivery Addresses?
Bucciato only offers delivery in the country / region where the order has been placed online or by phone. To see in which countries we deliver, we invite you to change your country / region on the top of the web page.
Where can I ship my order?

At Bucciato, we strive to deliver your favorite products to as many places as possible. Currently, we ship to the following locations:

  1. Domestic Shipping: We offer shipping across all states and territories within [your country].

  2. International Shipping: We also ship to a variety of international destinations. For a full list of countries we ship to, please visit our International Shipping page.

Important Notes:

  • Shipping rates and delivery times vary depending on the destination and shipping method selected at checkout.
  • We are continually working to expand our shipping network. If your location is not currently supported, please check back soon or contact our customer service team for assistance.

For more details or specific queries about shipping, feel free to contact us at info@bucciato.com or visit our Shipping Information page.

Thank you for shopping with Bucciato!

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